We aim to dispatch your purchase within 1-3 business days (not including weekends). A shipment confirmation email will be sent to you after the order has been dispatched. Once we have dispatched your order there could be delays, especially due to Covid. If there are any shipping delays we will contact you.

All of our shipments are arranged via UK Royal Mail.

Please check your order as soon as it arrives and if anything is missing, damaged or not what you expected please contact us at support@thenotablemuse.zendesk.com.

CUSTOM FEES
There are now customs fees for all orders outside of the UK and these taxes and duties are not included in the checkout total. 

These custom, duties and/or tax charges vary depending on the country and the amount your order weighs. You will be contacted by a third party company regarding these fees.

Due to Brexit this also includes EU countries.

SHIPPING TIMES
Shipping times vary for each country but please see the chart below for an estimate of shipping times.
 

WHERE TO?

WHAT TYPE?

HOW MUCH?

HOW LONG?

ORDER BY?

ADDITIONAL FEES?

UNITED KINGDOM

Standard

£4.00

3 working days

12pm

No

EUROPE

International shipping

£12.00

3 - 5 working days

12pm

Possibly

USA

International shipping

£17.80

5 - 7 working days

12pm

Possibly

REST OF THE WORLD

International shipping

£16.50 - £18.50

3 - 5 working days

12pm

Possibly



WRONG ADDRESS
If for whatever reason you may have accidentally entered the wrong shipping address, please contact us immediately so we can try to change your details. Unfortunately if your order has already been shipped we will not be able to change the address or re-route your order and you will not be eligible for a refund. We take no responsibility for orders placed to the wrong address as this is the customers responsibility.