If you have purchased a pre-order piece it will be sent out to delivery when it is back in stock. For pre-order items, please allow up to 6 weeks for delivery. When ordering multiple pieces and at least one piece is on pre-order we will ship all pieces together, unless requested otherwise. Please note, availability dates are an estimate and are not always accurate.
We accept Visa, Mastercard, American Express, Maestro, Shop Pay, Apple Pay, Google Pay and Paypal.
All of our pieces come in soft pouches that are carefully placed inside small individual branded boxes. These are then packaged into recyclable branded delivery boxes with recyclable filling.
We have collated some tips and advice on how to look after your pieces. You can find them here.
SHIPPING & RETURNS
We ship internationally. You can find more information about our shipping and delivery here.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.